Orders are shipped from CA, USA (priority of earliest orders).
- International Customers: Your parcel may be charged VAT, taxes, tariffs, or customs fees upon arrival in your country. These charges vary, so please review your local customs regulations before your purchase. This responsibility falls on you, the customer—not on the artist or the fulfillment company. By placing an order with this store, you acknowledge and agree to cover these charges.
- South Korea Customers: If you are purchasing items to be shipped to an address in South Korea, we may contact you to request your Personal Customs Clearance Code (PCCC). This information is required by Korean customs authorities to process and clear international shipments.
"Can you ship to [my country]?"
- We ship our products internationally with some exceptions. Check the link below for a list of countries that our carrier is unable to ship to: https://support.pirateship.com/en/articles/3859826-list-of-countries-not-currently-accepting-shipments-from-usps-or-ups
"My package never arrived!"
- Please use the tracking number to check the status of your package. Occasionally, the tracking is not precise or updated which may require time. For additional information, you can get in touch with your local post service: https://www.usps.com/help/missing-mail.htm
- Please check your email/spam inbox for possible updates.
- If there are no leads, kindly contact us so we may do our best to investigate your order!
"I put in the wrong shipping address!"
- Please email [email protected] with the subject line [ORDER NUMBER, ADRESS CHANGE] as soon as possible.
- Please be aware that we might be unable to intercept the package if your order has already been shipped. You may be liable for any carrier fees if you need to change your address after an order has shipped.
- Before purchasing be sure to double-check your address!